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Question 1

The probabilities that an airline will receive complaints per day about its luggage handling are given by the following table:

Complaints 0 1 2 3 4 5 6 7 8
Probability $\var{p0/100}$ $\var{p1/100}$ $\var{p2/100}$ $\var{p3/100}$ $\var{p4/100}$ $\var{p5/100}$ $\var{p6/100}$ $\var{p7/100}$ $\var{p8/100}$

Answer the following two parts:


a)

Find the expected number of complaints per day.

Answer to $2$ decimal places

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b)

What is the probability that the number of complaints will exceed the expected number?

Answer to $2$ decimal places.

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